SERVICING


Independent advice for all of your material handling needs ensures that your forklifts are serviced to the highest possible standard. Our incredibly skilled team of experts collectively have over 100 years of experience in a wide variety of forklifts.


We are committed to our team and provide ongoing training and support as well as running a very strong apprenticeship program to raise our overall service levels.

keeping your fleet running smoothly

MANY SUPPLIERS & SERVICE PARTNERS

With a network of company branches in the South Island and supported by service partners throughout the country, we can manage all your service needs no matter where your team are based. We have a full team of mobile technicians backed up by large workshops in Christchurch and Timaru for those bigger jobs and also have facilities for refurbishing your forklifts to make it look like new again.


We take great pride in the relationships we have with our many suppliers throughout the country. Without our suppliers and service agents we would not be able to deliver the high standard of service we aim to achieve.


service charges

Our overarching goal is to give our clients the most economical maintenance and fleet management program available to help keep your costs as efficient as possible.  Providing cost effective labour and the best possible outsourced parts and services for the benefit of your forklifts.


fixed price

Rather than charging based on time and parts, we can provide fixed monthly price servicing so that your maintenance costs are known. Whilst following our recommended service intervals.



Charge up

In simple terms this is where we charge our clients for all forklift servicing needs including supplying parts and the technician labour to do this. Following our recommended service intervals ensure preventative maintenance costs are kept in check and downtime to a minimum. 



Always available

As well as our 24/7 breakdown service. Our team are available 5 days a week directly over the phone to book in your jobs, our goal is to provide you with the best transport service in the industry.

To enable us to deliver the highest service possible our service department provides:

  • TIFCL service staff located in Christchurch, Timaru, Nelson/West Coast & Dunedin.
  • Full mobile servicing backed up by workshops for those bigger jobs.
  • 24/7 breakdown service including full network of agents and outwork providers.
  • Back up through our own extensive spare parts department.
  • Full historical information stored for easy access and reference including access to similar machines.

To enable us to deliver the highest service possible our service department provides:


  • TIFCL service staff located in Christchurch, Timaru, Nelson/West Coast & Dunedin.
  • Full mobile servicing backed up by workshops for those bigger jobs.
  • 24/7 breakdown service including full network of agents and outwork providers.
  • Back up through our own extensive spare parts department.
  • Full historical information stored for easy access and reference including access to similar machines.

WOF & Registration

If your forklift operates in an area with public access, then you should have a WOF and Registration on your forklift. There are initial set up costs associated, however ongoing inspection and relicense costs are very cost effective and ensures your forklifts are operating in the highest standard possible.


With our mobile service team we can come to you to complete your WOF inspections on your site.

FLEET FEEDBACK

As well as providing written estimates and final invoices, we also have the ability to provide feedback on our your machine or fleet in regard to their operational costs. This information can be used to identify and service issues as well as provide feedback for future maintenance spend and eventual forklift replacement.

Our Service & parts team


Andrew Ledwith

 Service Manager
0274 302 776

Alan Martin

Parts Manager
027 530 0290

DEBORAH HARRIS

 Service Advisor

Christchuch

Nelosn
0800 688 1144

jOHN HOLLOWAY

Service Advisor

Timaru

Dunedin
0800 688 1144

Lisa Fowler

Procurement

0800 688 1144

exceeding promises by delivering outstanding service to our customers, suppliers & our company

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